How to handle overdue invoices

Overview

Have you had a payment deadline go by without any response from your customer? Knowing what to do can be difficult, especially since you also want to maintain a good relationship with the customer. This version is adapted for Nexbal with a shorter, practical structure.

Key Takeaways

• What happens when a business has a lot of overdue invoices?
• When is an invoice overdue?
• Pro-tip: Get notified about overdue invoices

Practical Checklist

1. Define the process and responsibilities before you invoice.
2. Verify customer data, amounts, taxes, and due dates.
3. Use a consistent template and keep documentation in one place.
4. Follow up unpaid invoices with a predictable reminder flow.